OVERVIEW

This website is operated by Lily & Mae Lingerie. Throughout the site, the terms “we,” “us,” and “our” refer to Lily & Mae Lingerie. Lily & Mae Lingerie offers this website, including all information, tools, and services available on this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

Any new features or tools added to the current store will also be subject to these Terms of Service. You may review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to offer our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority in your state, province, or jurisdiction of residence and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, while using the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses, or code of a destructive nature.

A breach or violation of any of these Terms will result in the immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content, excluding credit card information, may be transferred without encryption and may involve:

1. Transmissions over various networks; and

2. Changes to conform and adapt to the technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact through the website through which the Service is provided, without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is inaccurate, incomplete, or outdated.

The material on this site is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information.

Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for reference purposes only.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service, or any part or content thereof, at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and may only be returned or exchanged in accordance with our Return Policy.

We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor, mobile device, or other screen will display colors accurately.

We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or Services that we offer.

All product descriptions and product pricing are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, and/or telephone number provided when the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without any warranties, representations, conditions, or endorsements of any kind.

We will have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms under which the tools are provided by the relevant third-party provider.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites.

Please carefully review the third party’s policies and practices and make sure you understand them before engaging in any transaction.

Complaints, claims, concerns, or questions regarding third-party products should be directed to the relevant third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions, such as contest entries, or if, without a request from us, you send creative ideas, suggestions, proposals, plans, comments, or other materials, whether online, by email, by postal mail, or otherwise, collectively referred to as “comments,” you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use those comments in any medium.

We are under no obligation to:

1. Maintain any comments in confidence;

2. Pay compensation for any comments; or

3. Respond to any comments.

You are solely responsible for any comments you submit and for their accuracy.

IMPORT DUTIES, TAXES, AND CUSTOMS FEES

All prices displayed on the website exclude value-added tax, import duties, customs duties, and any other applicable taxes or charges.

Orders are shipped internationally on a Delivery Duty Unpaid or Delivered at Place basis, also referred to as DDU or DAP.

By placing an order, you acknowledge and agree that:

• You are acting as the importer of record.

• You are responsible for paying all import VAT, customs duties, taxes, brokerage fees, clearance fees, or other charges imposed by your country.

• These charges are determined by local customs authorities and are outside the control of Lily & Mae Lingerie.

Lily & Mae Lingerie does not collect, pay, remit, or otherwise handle import taxes, customs duties, or clearance fees on behalf of customers.

We recommend contacting your local customs office before placing an order to determine which taxes, duties, or additional charges may apply.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice, including after you have submitted your order.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content:

a. For any unlawful purpose;
b. To solicit others to perform or participate in unlawful acts;
c. To violate any international, federal, provincial, state, or local regulations, rules, laws, or ordinances;
d. To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
e. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
f. To submit false or misleading information;
g. To upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Service, any related website, other websites, or the internet;
h. To collect or track the personal information of others;
i. To spam, phish, pharm, pretext, spider, crawl, or scrape;
j. For any obscene or immoral purpose; or
k. To interfere with or circumvent the security features of the Service, any related website, other websites, or the internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from using the Service will be accurate or reliable.

You agree that, from time to time, we may remove the Service for indefinite periods or cancel the Service at any time without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk.

The Service and all products and services delivered to you through the Service are, except as expressly stated by us, provided on an “as is” and “as available” basis, without any representations, warranties, or conditions of any kind, either express or implied.

Lily & Mae Lingerie and its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, including negligence, strict liability, or otherwise, arising from your use of the Service or any products purchased through the Service.

In states or jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Lily & Mae Lingerie and its parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party arising from or related to your breach of these Terms of Service, the documents incorporated by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion will be considered severed from these Terms of Service, and the determination will not affect the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred before the termination date will survive the termination of this agreement for all purposes.

These Terms of Service remain effective unless and until terminated by either you or us.

You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice.

You will remain liable for all amounts due up to and including the termination date, and we may deny you access to our Services or any part thereof.

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this site or relating to the Service, constitute the entire agreement and understanding between you and us.

They govern your use of the Service and replace any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms of Service will not be interpreted against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide you Services will be governed by and interpreted in accordance with the laws of the Netherlands.

SECTION 19 – CHANGES TO THE TERMS OF SERVICE

You may review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website.

It is your responsibility to periodically check our website for changes.

Your continued use of or access to our website or the Service after any changes to these Terms of Service are posted constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service may be sent to:

info@lilymae-lingerie.com